Privacy Policy
The Stuart Croft Foundations offers a range of services and communications which may request data from you. The Stuart Croft Foundation takes the privacy of all its customers and users seriously. We strive to take great care with customer and user information. This policy sets out how we do this and applies to anyone who visits our website (as set out at the end of this Privacy Policy (our Site) or corresponds with us by phone, e-mail or in person.
Please read it carefully and if you have any questions please use the details in the ‘Contact Us’ section below to get in touch with us.
Amendments to this Privacy Policy
We may at any time change this policy by publishing a new version on the website. You accept that by doing this, The Stuart Croft Foundation has provided you with sufficient notice of the change.
When do we collect information from you?
We collect information that you give us by filling in forms, either on our Site or in person, or when you correspond with us by phone, e-mail or otherwise.
This includes information you provide when you:
> subscribe to our mailing list;
> donate or provide sponsorship to us, or meet to discuss potential support you may give;
> when you report a problem with our Site;
> attend a meeting or event;
> apply for funding.
What information do we collect about you?
The personal data we collect about you may vary depending on the service you request from us. As a minimum we will collect from you:
> your name; and
> your email address;
From time to time, depending on the service you require, we may also request the following:
Postal Address
If you apply for funding we give you the option to include your postal address so that we can send you any necessary paperwork relevant to the funding award.
If you donate to Stuart Croft Foundation, we will also ask for your postal address to secure any Gift Aid that may be payable by HMRC, to keep you up to date with how your gift makes a difference and to let you know about future opportunities to support Stuart Foundation.
Telephone number
When you book tickets for any of our events we will collect your telephone number so that we can contact you in case of changes to the programme.
We will use your telephone number to contact you with regards to funding applications.
Payment Details
When you donate to Stuart Croft Foundation, we will collect payment information from you such as credit or debit card details or bank information, if necessary, for the purposes of taking payment or setting up a direct debit through our third-party providers.
Other Information we collect
If you correspond with us generally, for example to raise a query, comment or complaint about any of our services, we will also collect any other information you choose to send to us in that correspondence.
When using our Site we may also collect some technical (not personal) information about how you use our Site, for example the type of device you are using, your operating system, IP address, the web address you arrived at our site from, and length of visit.
How do we use the information you provide?
Where you have disclosed your information to us, we use information:
> because it is necessary to administer the services you have requested from us from time to time and fulfil our obligations to you in providing these services; or
> in the case of our profiling (see below) in order to pursue the Stuart Croft Foundation Group’s legitimate interests in raising funds or to inform you by email or other means of similar events or services run by us which we think may interest you. Where we process your personal data on this basis, we will only do so where it does not prejudice your own privacy rights.
Mailing List
We will use your personal information to provide you with Stuart Croft Foundation news and information, and with opportunities to support Stuart Croft Foundation in accordance with any preferences you have requested.
We may also use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content.
Awards application
We will use the information provided to process your application and contact you with information about your application. We will also use this information to provide you with news and updates about our products and to provide you with marketing information from time to time about our products.
Equal opportunities monitoring
The Stuart Croft Foundation is committed to encouraging diversity and inclusion to promote equal opportunity in the development and growth of artists’ moving image. We monitor applications to our funding. Monitoring is recommended by the Equality & Human Rights Commission. We will use the information provided anonymously for monitoring and statistical purposes only and shape future Stuart Croft Foundation projects and policy.
Events
We will use the information provided to process your payment for any tickets purchased and/or to provide you with those tickets. We may also collect your information to compile internal lists about audience statistics for our own analysis or, where applicable, compile an attendance list. We may share this attendance list with the event venue for security purposes.
We will also use this information to provide you with news and updates about our products and to provide you with marketing information from time to time about our products.
Donors
We will use your personal data to administer payment of your donations or sponsorship and to secure any Gift Aid that may be payable by HMRC. We will also contact you to keep you informed of the impact of your gift and to contact you regarding further opportunities you can partake in to support Stuart Croft Foundation.
Site monitoring
We will also use the information we collect to:
> administer our Site and make sure you can use it properly and effectively;
> respond to any questions, requests or complaints we receive from you;
> to analyse the use of our Site; and
> to improve our Site.
We won’t use your information for any purposes except those above without letting you know and getting your permission if necessary.
Building profiles of supporters and targeting communications
We use profiling and screening techniques using your personal data, along with other publicly available information we obtain, to ensure that our communications to you are relevant and timely, and to provide an improved experience for you as a customer and/or supporter. We also use this to allow us to understand the background of the people who support us and to help us to make appropriate requests to supporters for donations.
Google Analytics and Cookies
You can visit the Stuart Croft Foundation website without giving away your personal information. The Stuart Croft Foundation uses Google Analytics and Cookies in order to improve our service, user experience and analyse how the website is used. Aside from the approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language. We do not collect additional information, such as your age, gender, interests, bank details or clickstream.
The collected information is used to provide an overview of how people are accessing and using the Stuart Croft Foundation website, including what pages are visited and for how long. It is not used for any additional purpose, such as to profile those who access our website. You can find out more by visiting this Google information page
Who do we share your information with?
We don’t sell your information.
Your personal information will be disclosed only to relevant representatives and working groups of the Stuart Croft Foundation. Only necessary information is disclosed.
We don’t share the information that is provided to us except:
> with third party service providers, such as hosting providers or an email service provider, who provide services to us so that we are able to fulfill our obligations to you or, where we are able to send you marketing information, to do so;
> if you have donated money to us and have notified us that you are registered for gift aid, we will share your information with HMRC for the purposes of administering this;
> if you have requested that you be added to a marketing list of any of our partners we are running, or have run, an event with during the booking process for that event;
> if we have a legal obligation to disclose your information (for example, if a court orders us to);
> if we run an event in partnership with another named organisation we will also share information with that partner to enable it to report to funders and inform audience development strategy. Any data shared for these purposes will be in an anonymised and aggregated form.
For how long do we keep your personal information?
We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements or until you ask us to delete your personal data, in accordance with your rights below. We will regularly assess the personal data that we hold to determine its relevance and destroy your personal data if we no longer require it or no longer provide any services to you.
How do we protect your personal information?
We will not sell, distribute or disclose your information to third parties (unless for purposes stated above) and we promise to keep your details safe and secure. All reasonable steps are taken to ensure all information is accurate, complete and up to date. We take reasonable steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.
Your rights – access, amendment, deletion
You have a number of rights in relation to your personal data.
These include the right to:
> find out how we process your personal data;
> request that your personal data is corrected if you believe it is incorrect or inaccurate;
> obtain restriction on our, or object to, processing of your personal data;
> ask us not to process your personal data for our own marketing purposes;
> withdraw your consent to our processing of your personal data; and
> obtain a copy of your personal information which we hold about you. We will take steps to verify your identity before responding to your request and will respond as soon as possible and in any event within a month.
Further, if you do not wish to receive any marketing information from us, you can unsubscribe from such notifications at any time using the link on any e-mail that we send to you, or at any other time by getting in touch with us using the details set out in the ‘Contact Us’ section below.
At the end of your relationship with us, you can ask us to delete your personal data and we will do so as far as we are reasonably able and subject to our legal requirements to retain such data. You can also request that we provide you with written confirmation (including in the form of a certificate) of the deletion of your personal data, which we will provide if we have deleted that data and can provide evidence of this.
Third party links
Our Site may contain links to other Sites and resources provided by third parties. We have no control over the contents of those Sites or resources.
If you use any third party Site or resources the third party services’ rules and policies will apply and you should check these before you submit any personal data third-party Site. We do not accept any responsibility or liability for these policies. This policy applies solely to information collected by Stuart Croft Foundation.
Stuart Croft Foundation
The Stuart Croft Foundation is a charity registered as a Charitable Incorporated Organisation by the Charity Commission (September 2015, registered charity no 1163676). The registered office is 45 Empress Road, Derby, DE23 6TD.
Our Site
The Site that this Privacy Policy applies to is www.stuartcroftfoundation.org.uk
Contact Us
If you would like to exercise any of your rights outlined in this policy or have any questions about the way in which Stuart Croft Foundation handles your personal data, please contact info@stuartcroftfoundation.org
Stuart Croft Foundation
45 Empress Road, Derby, DE23 6TD